Payment Policy


Last Updated: June 2026

At Brookfield London, we aim to provide a secure and convenient checkout experience for all customers.

Please review our payment policy below.

For any payment-related questions, please contact:

Email: info@brookfield-london.com

1. Accepted Payment Methods

The payment methods available at checkout may vary depending on your country, device, and payment provider availability.

We currently support one or more of the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

  • Google Pay

  • PayPal (where available)

  • Shop Pay

  • Other secure payment methods displayed during checkout

Only payment methods shown at checkout are available for your order.

2. Secure Payments

Your security is important to us.

All transactions are processed through certified and secure payment providers using SSL (Secure Socket Layer) encryption technology.

Brookfield London does not store or have direct access to your complete payment information.

All payment details are handled securely by our authorized payment partners.

3. Payment Processing

Orders will only enter processing and fulfillment once full payment has been successfully received and verified.

If a payment is declined, canceled, reversed, or flagged for security reasons, the order may be delayed, placed on hold, or canceled.

Brookfield London reserves the right to refuse any transaction that appears fraudulent or unauthorized.

4. Refunds

Where a refund is approved in accordance with our Return & Refund Policy, the refund will be issued to the original payment method used for the purchase.

Approved refunds are typically processed within 30 business days after:

  • The returned item has been received

  • The return has been inspected

  • The refund has been approved

Please note that processing times may vary depending on your bank, credit card provider, or payment service.

5. Currency

All prices displayed on our website are shown in the currency selected on the website at the time of purchase.

Depending on your payment provider, exchange rates or international transaction fees may apply. These charges are determined by your financial institution and are outside the control of Brookfield London.

6. Fraud Prevention

To protect our customers and business, certain orders may be subject to additional verification checks.

Brookfield London reserves the right to:

  • Request additional verification information

  • Delay processing while verification is completed

  • Refuse or cancel suspicious transactions

Customers will be contacted if further information is required.

Contact Information

Brookfield London

Email: info@brookfield-london.com

Customer Service Hours:

Monday to Friday: 9:00 AM – 6:00 PM

Saturday: 9:00 AM – 4:00 PM

Sunday: Closed